The Norton Museum of Art / Website ↓
Designed to strengthen the connection between people, art, and community.
Design Direction, UX Strategy, Design @ KOTO
The Norton Museum of Art wanted to strengthen its role as a cultural gathering place for the community around it. While the museum played an important role in West Palm Beach, many people either didn't know it existed, didn't know what was inside, or assumed it wasn't meant for them. The challenge was helping the museum become more visible, approachable, and relevant to a broader audience.
I led digital experience strategy and design direction for the website, working alongside Koto's brand team as they reimagined the institution's identity. Together, we explored how digital could support that larger ambition and help translate the museum's evolving role into experiences people could engage with every day.
We grounded the work in a simple progression: Invite, Share, Grow. The framework helped align content, navigation, and visitor journeys to make it easier for people to discover what the museum offers and find their way into its exhibitions, programs, events, and collections.
The work itself focused on establishing a stronger digital foundation. We developed a flexible set of templates and content structures that could better showcase the breadth of the museum's offerings while supporting future growth. Whether planning a visit, exploring an exhibition, discovering a program, or considering membership, the experience was designed to create greater consistency, flexibility, and room for storytelling across the site.
The result was a strategic digital direction that extended beyond a visual refresh. It provided the Norton with a scalable framework for its online presence and a clearer vision for how digital could support the institution's relationship with visitors in the years ahead.
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